IT Service Desk

Celcat is available to install on your RGU device and accessible via VPN.

This will allow you to access the application inside and outside the office.

To Install the application on your device, please launch the Company Portal:

Search for Celcat in Company Portal

You can then install the Celcat Suite of applications:

NB when you launch Celcat the first time, you need to configure the connection.

Launch Celcat, Tools>Options>General Options

Set the Machine name as below - celcat.rgu.ac.uk

RGU IT and Digital 

Service Catalog Portal: Support : IT Service Desk (freshservice.com)

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777