Uniflow is the new print system set to replace the Pharos print system.
You can sign into the portal using the following link: https://rgu.uk.uniflowonline.com/#Dashboard/ using your RGU email address and password. Make sure to select the “continue with RGU single sign on” option which should take you to the usual RGU login screen.
From there, you can view your details, PIN code and other user information. You can also use the “start printing” tab on the left-hand side to drag files you are looking to print into the print queue.
Each user is assigned a username and PIN code. The username is your RGU email address, and the PIN code will be sent to you via email, if you have not received this, please login to https://rgu.uk.uniflowonline.com/#Dashboard/ and you can find your PIN there.
On your first login to the Uniflow print system, place your card on the reader and it will then prompt you for your PIN code. Enter the PIN to register the card as a login method. This means you will only need to enter your PIN code the first time and any further logins will only require a tap of your staff or student ID card on the reader, as pictured below.
Once logged in, you will see the screen below and can select from either of the options.
To send a print to the printer, you can either use the online portal to drag and drop or by using the usual method of selecting print in Word, PowerPoint, etc. The print queue for this one is “RGU Print”. You can also email the print job to [email protected] which will then make it available to print at the printer.
Documents can be scanned to both an email account and a OneDrive account with the files in OneDrive appearing within a folder called “scans”. This can be set up by checking the notifications tab within the Uniflow portal and you will see a OneDrive notification requesting you authorise. If you attempt to scan to OneDrive before authorising, an email will be sent to you with an authorisation link. Once authorised, you can scan to your RGU OneDrive account.
Lastly, the Uniflow dashboard can be customised with various widgets to display statistics and printing activity, such as a pie chart of recent prints, deleted prints and more.
RGU IT and Digital
Service Catalog Portal: Support : IT Service Desk (freshservice.com)
https://itservicedesk.rgu.ac.uk
Tel: 01224 262777