RGU Thin Client Guide

Using an RGU Thin Client

The new HP Thin Clients currently run Thin Pro OS – a Linux based Operating system with Citrix Workspace deployed to the desktop. Unlike the old Igel Thin Clients, these devices will not login directly into a desktop, but will instead run The Citrix Workspace app.

To use these devices effectively, please direct users to log in and launch the RGU Virtual Desktop from within Workspace as this will prevent any issues with apps looking for OneDrive.

Logging In

Double click on the RGU MyApps icon -

You can use the domain login by using rgu.ac.uk\ (Student Number or Staff ID)

A screenshot of a computerAI-generated content may be incorrect.

You will then get a choice of Internal or External servers

Chose XD7INT and click OK

From there launch the RGU Virtual Desktop from Desktops tab

PLEASE NOTE: When you close the Virtual Desktop session you will not be logged out of the Thin Client. A green dot signals that you are still logged in:

To fully logout, first select the ‘gear’ icon in top right corner of the screen

You should then see the option to ‘Sign Out’

You will then need to close the below window

You should then be fully logged out from your Thin Client device. You can verify this by reviewing the Citrix icon (top left corner of the screen) and it should not have a green dot anymore.

Logged Out

Not Logged Out

RGU IT and Digital

Service Catalog Portal: Support : IT Service Desk (freshservice.com)

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777