Accessing Ask RGU

Access to Ask RGU

Ask RGU is now cloud hosted and has different access depending on the type of user you are:

Students

Access the system, log queries, arrange appointments and update enquiries via the student portal:

https://ask.rgu.ac.uk

Ask Admin Staff

Access to the system requires the correct permissions which can be requested via you department/school ask admin or emailing AskAdmin@rgu.ac.uk. Once you have access the system can be accessed here:

https://askstaffportal.rgu.ac.uk

Note: Access to this portal is only available within the University, on a VPN connected device, or via Citrix

Staff Access

As standard, staff do not have access to the Student Portal or Staff Portal.

RGU IT and Digital

Service Catalog Portal: Support : IT Service Desk (freshservice.com)

https://itservicedesk.rgu.ac.uk

Tel: 01224 262777